Privacy Policy
Introduction
Infinite Epigenetics (”Infinite”, “Company”, “we”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services. We comply with international data protection laws, including the EU General Data Protection Regulation (GDPR). By using our services, you agree to the data practices described in this Privacy Policy. If you do not agree, please do not use our services.
Data We Collect
We collect several types of information from you:
- Personal Identification Information: Name, email address, contact information, and login credentials provided upon sign-up.
- Payment Information: Payment details such as credit card information and billing address, collected directly or through secure third-party payment processors. (We do not store full credit card numbers on our own servers.)
- App Usage Data: Technical information automatically collected when you use the app, such as device type, operating system, IP address, and usage logs.
We collect data directly from you and automatically through your use of our services.
How We Use Your Information
We use your personal information for the following purposes:
- To provide our services and process transactions.
- Communicating necessary transactional or account-related updates.
- Compliance with applicable legal and security obligations.
Data Sharing
We share data minimally and only as necessary:
- With Service Providers: We share data with trusted third-party service providers who perform functions on our behalf. This includes the AI analytics providers mentioned above, cloud storage services, database hosting, payment processors, and email/SMS communication services. These providers will only get the information necessary to perform their specific services for us (for example, the AI service might only receive relevant health metrics or genetic markers, and a payment processor gets your billing info). All such third parties are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Compliance: We may disclose data if legally required, such as responding to lawful requests or court orders.
International Data Transfers
Data collected may be processed or stored outside your country. For transfers involving users from the European Economic Area (EEA), we implement appropriate safeguards such as EU-approved Standard Contractual Clauses to protect your data.
Your Privacy Rights
Under GDPR, you have rights regarding your personal data, including:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
To exercise these rights, contact us using the details provided below.
Children’s Privacy
Our services are not intended for individuals under 16, and we do not knowingly collect personal data from anyone under 16.
International Data Protection
Data collected may be processed or stored outside your country. We ensure compliance with applicable international privacy standards, including GDPR.
Changes to this Policy
We may update this Privacy Policy periodically. Material changes will be communicated through appropriate channels.
Contact Us
For privacy-related questions or requests, contact us at:
Infinite Epigenetics Privacy Team
Email: privacy@infiniteepigenetics.com
Mailing Address: 881 Corporate Dr. Lexington, KY 40503
© Infinite Epigenetics All Rights Reserved.